Delivery of your upcoming Brass Monkey order

We want to ensure your Brass Monkey delivery goes as smoothly as possible. To help in this, we require some information so our delivery team can plan accordingly and where needed we can call in specialist support.

Brass Monkey Blue ice Plunge

Delivery Considerations

To ensure a smooth delivery via the Brass Monkey team we require easy access to your property. As our products weigh on average 220kg (equivalent to a piano or 3 washing machines) we need a flat and hard surface from where the van can park to the final destination of your Brass Monkey. The walk-ways must be wide enough for the product you've bought and we cannot go up/down more than 2 steps. If this isn't the case, please get in touch and we can discuss specialist partners to assist in the delivery (e.g. specialist lifting or crane companies)


Ensure the path from where our van can park to the final position of your Brass Monkey is wide enough. You can view product dimensions here (unless you've asked for a custom size). Ensure you take into consideration, walls, gates, doors, drainpipes. It is your responsibility to ensure any obstacles are removed ahead of our delivery.


Our van and team will need access to your property for up-to two hours for delivery. If you've agreed to have people on-site to support with the delivery please ensure they are ready as per the agreement with our delivery team.

Water & Electricity

Please ensure there is access to water via a hosepipe or equivilent for the day we are delivering. We will also need a plug socket within 3m of your Brass Monkey.

Delivery Details

It is your responsibility to provide us with accurate information with regards to your delivery. If the information provided is inaccurate and we are unable to safely delivery your Brass Monkey we will either have to leave it on your driveway so you can make alternative arrangements or you will be charged for a repeat delivery. Please complete the form below to the best of your ability. Our team will be in touch if we have any questions.

We are here to help

If you are in anyway unsure about your delivery please do not hesitate to get in touch with our team and we'd be happy to help. Please state your order number in your message to make it quick for our team to support.