Brass Monkey at Horizon Leisure
The Core of Community Recovery
Healthier, Happier Communities
Horizon Leisure stands as a cornerstone of community wellbeing, operating as a leisure trust with a singular mission: to bring fitness, leisure, and wellness to everyone. Recognising that the modern consumer's expectations have shifted beyond the traditional gym floor, Horizon sought to enhance their spa offering with evidence-based recovery. By integrating Brass Monkey into their facilities, they have bridged the gap between physical exertion and mental restoration, providing a vital tool for stress reduction and physical recovery.
The Evolution of Wellness
While hot therapies like saunas and steam rooms have long been staples of the leisure industry, Horizon identified a growing body of evidence surrounding cold water therapy’s impact on chronic stress, anxiety, and depression. To truly serve the health of the community, the leadership team at Horizon knew that an advanced cold plunge was the natural next step in their spa’s evolution. They required a solution that didn't just meet the aesthetic standards of a premium spa but also satisfied the rigorous operational governance required for high-traffic public use.
Quality and Governance
Horizon chose Brass Monkey because the product represents the pinnacle of quality and safety in the cold plunge market. In an industry where stagnant water and poor filtration can be a significant concern, Brass Monkey’s self-cleaning units and efficient turnover rates provided the operational peace of mind Horizon required. The aesthetic was equally paramount; the natural wooden cladding and metallic interior finishes were selected to scream quality, seamlessly complementing the existing spa environment and signalling a premium experience to every member who walks through the door.
A Partnership Built on Care
For Horizon, the decision was about more than just a piece of equipment; it was about a long-term partnership. The ability to collaborate on member experience, share conceptual ideas, and receive immediate support via a simple phone call or email has been instrumental in the successful integration of the plunge. Brass Monkey’s genuine care for the product and the end-user experience has allowed Horizon to offer a recovery solution that helps members not only unwind but recover faster, ensuring they can return to their fitness journey sooner and stay at their best.
The Member Response
The impact on the community has been immediate and profound. Since the installation, Horizon has seen a significant shift in member behaviour, with users now visiting for dedicated spa and recovery sessions rather than just a quick post-workout dip. This positive reception is reflected in soaring NPS feedback and a renewed sense of community within the recovery space. By listening to the changing needs of their members, Horizon Leisure has successfully future-proofed their offering, proving that when quality and care are at the forefront, the results speak for themselves.
"I’d absolutely recommend Brass Monkey. The reasons are really simple: quality of product is second to none, the partnership is excellent, and they really care about what they do—and that comes through in the product."
— Scott McKenzie, Commercial Director, Horizon Leisure
Matching capacity to demand
When adding an ice bath to your gym, start by thinking about how many members will use it each day. Demand usually grows quickly once people experience the benefits. If the ice bath is on the gym floor or open for unrestricted use, it’s best to choose a higher-capacity system. Our Spa range is built to handle busy peak times without dropping performance.
Not sure what you need? Get in touch and we’ll help you choose the right setup for your space and membership.
How might your wellness centre implement ice baths or contrast therapy?
Brass Monkey provides commercial-grade ice baths and cold therapy solutions designed for wellness studios, combining high performance, hygiene compliance, and durability for daily use. Their range of products, from boutique systems to high-capacity installations, comes with full support including installation, staff training, maintenance, and remote monitoring. For studios with limited space, they also offer cold showers that pair perfectly with saunas for contrast therapy.