Partnering to deliver exceptional wellness experiences
We don't sell and disappear. We partner with you to build cold water immersion that works—from consultation and installation through staff training and quarterly servicing. As the UK's leading commercial specialist, we've engineered systems for every hotel environment: ProChill for boutique hotels (75 daily guests), Spa for luxury hotels and resorts (400+ daily guests). Every system is PWTAG-certified with ProCare remote monitoring.
The right capacity for your occupancy, properly installed, fully supported. Your guests experience premium wellness facilities. You get a partner ensuring flawless operation every day.
Matching capacity to demand
Select your system based on expected daily guest volume. Our experience shows cold immersion demand typically exceeds initial projections—especially once guests discover the experience. For hotels where spa access is complimentary or usage varies with occupancy, we strongly recommend opting for higher capacity. The Spa range offers the market's most powerful performance, ensuring your system handles peak periods—weekends, holidays, wedding season—without compromise. Not sure which system suits your property? Get in touch—our experts will help you select the right capacity based on your room count and spa footprint.
Onboarding your team
Your ice bath is only as effective as the team running it. We offer remote onboarding for all systems, covering daily operations, water testing, chemical balancing, and maintenance protocols—ensuring your staff are confident from day one.
For UK customers who choose our complete packages, on-site training is included. Your team learns hands-on with your specific system, so they're equipped to deliver safe, professional cold therapy that keeps members coming back and your equipment running flawlessly.
Tech Stack / App
Every Brass Monkey system comes with ProCare remote monitoring—giving you complete visibility and control of your cold therapy operation from anywhere. Track real-time performance, adjust temperatures remotely, and monitor system health through our intuitive app.
But it's more than just convenience. Access usage data to understand peak demand times, measure member engagement, and make informed decisions about your recovery offering. Our team can also monitor your system proactively, flagging potential issues before they impact operations—so you stay ahead of maintenance rather than reacting to problems.
It's intelligent infrastructure that works as hard as your equipment, giving you the insights and control to run your cold therapy service professionally and efficiently.
ProCare and ProCare+
Every Brass Monkey system includes ProCare as standard—remote monitoring that gives you real-time visibility, performance tracking, and proactive alerts. Our team keeps an eye on your system's health, flagging potential issues before they disrupt operations.
Want hands-on support? Upgrade to ProCare+ for quarterly on-site servicing. Our technicians handle system checks, filter changes, deep cleans, and performance optimisation—keeping your ice bath running flawlessly without adding to your team's workload. It's included in all our complete packages, or available as an upgrade for standalone units.
ProCare keeps you informed. ProCare+ keeps you running perfectly.
The shower
When space won't accommodate an ice bath, the Ice Shower delivers. This compact solution provides 3–10°C cold exposure in a format every member understands—perfect for exceptionally low-maintenance, high-traffic operations. Pair it with your sauna for seamless contrast therapy that handles serious volume without eating up valuable floor space. Built for facilities where every square metre counts.
Commercial finance
Investing in premium cold therapy equipment is crucial for your facility, but we understand large capital expenditures can strain cash flow. Converting significant upfront costs into manageable monthly payments keeps your business running smoothly while you upgrade your recovery offering. We've partnered with leading business finance provider Johnson Reed to make acquiring the market's best ice bath systems more accessible for your operation.
Case studies
Trusted by pioneers in fitness and recovery
ARC
Arc stands at the forefront of the UK’s emerging social wellness movement. A progressive brand that places connection, community and evidence-based contrast therapy practices at its core. Located strategically in Canary Wharf, a global hub of high-performance and high-stress, Arc offers a new way to find energy, calm, and connection.
David Lloyd
David Lloyd needed beautiful, customised ice baths that could perform against the demands of their high volume spa in their diamond level club at Manchester Trafford. Reliable performance, powerful filtration and simple maintenance as well as robust training and support at every turn has ensured the commercial success and the integration of cold water therapy at their wellness space.
Grantley Hall
Grantley Hall’s Three Graces Spa centres on a balanced wellness philosophy, blending state-of-the-art facilities with tranquil surroundings to meet the high expectations of their guests. Shared values of quality craftsmanship, exceptional experience and a commitment to great customer care made Brass Monkey the only serious choice for this 5-star hotel.
Trusted by
How can ice baths benefit hotel guests?
Ice baths provide hotel guests with a unique wellness amenity that can aid in relaxation, recovery, and overall well-being during their stay.
What is the difference between our residential and commercial ice baths and cold plunges?
Our commercial ice baths are designed with advanced filtration and temperature control systems to handle the higher user loads typical in wellness centers, ensuring a superior experience compared to residential models.
Can the ice baths be integrated into our hotel's existing wellness facilities?
Yes, our ice baths can be customized and integrated into your hotel's current wellness facilities, offering a seamless addition to your amenities.
What are the installation requirements for ice baths in a hotel setting?
Our team will work with you to ensure the ice baths are installed efficiently, considering space, accessibility, and aesthetic requirements.
How do we ensure the safety and hygiene of the ice baths for hotel guests?
Our ice baths are equipped with robust filtration systems and are designed to meet high safety and hygiene standards, ensuring a safe experience for guests.
Is there ongoing support available for hotel staff managing the ice baths?
Yes, we offer ongoing support and training for hotel staff to ensure they can effectively manage and maintain the ice baths.
How can ice baths enhance the guest experience at our hotel?
Offering ice baths as part of your hotel's wellness amenities can attract health-conscious travelers and provide a memorable, rejuvenating experience for guests.