Commercial Terms of Sale
Commercial Terms of Sale
These Terms apply when Products are purchased for Commercial / Pro use.
Summary of Key Commercial Terms
(This is a high-level summary only — please refer to the full Terms & Conditions below.)
- Standard Payment Structure: Most commercial customers pay a deposit at the point of order and the remaining balance shortly before delivery.
- Optional Instalment Plan: In select markets, approved commercial customers may pay a 50% deposit and the remaining balance over 11 equal monthly payments.
- Delivery: Delivery typically takes place once full payment is received, unless an Instalment Plan is agreed in writing.
- Ownership: Brass Monkey retains ownership of the Goods until all amounts (including any instalments) are paid in full.
- Default: Missed or failed payments allow Brass Monkey to pause warranty support, suspend services, charge interest, or recover the Goods.
- Insurance: Customers must insure the Goods at full replacement value until ownership passes.
- Care & Warranty: Warranty and ProCare services require the account to be up-to-date with all payments.
1. Definitions
1.1 “Brass Monkey”, “we”, “us” or “our” refers to Brass Monkey Health Ltd.
1.2 “Customer” refers to the commercial entity purchasing Goods or Services.
1.3 “Goods” refers to ice baths, chillers, accessories or related equipment supplied by Brass Monkey.
1.4 “Services” refers to installation, commissioning, maintenance, remote monitoring, ProCare and other services.
1.5 “Instalment Plan” refers to the optional 50% deposit + 11 monthly payment structure agreed in writing.
1.6 “Order Confirmation” refers to the written acceptance issued by Brass Monkey.
2. Basis of Contract
2.1 These Terms apply to all commercial sales of Goods and Services. No other terms apply unless agreed in writing.
2.2 An Order becomes binding when Brass Monkey issues a written acceptance.
2.3 Quotations are valid for 7 Business Days unless otherwise stated.
3. Goods
3.1 The Goods are as described in our commercial product documentation or Order Confirmation.
3.2 Sample imagery is illustrative only.
3.3 Goods may be adjusted to meet regulatory or safety requirements.
4. Delivery
4.1 Delivery occurs on the agreed Delivery Date.
4.2 Brass Monkey is not liable for delays caused by site access, Customer readiness, contractors, or Force Majeure.
4.3 If delivery fails due to Customer issues, redelivery fees may apply.
5. Payment Terms
5.1 Standard Payment Terms
5.1.1 Unless an Instalment Plan is agreed in writing, the Customer shall pay a deposit at Order and the remaining balance prior to delivery.
5.2 Instalment Plan (Optional)
5.2.1 For approved Customers, the Instalment Plan consists of:
- (a) a non-refundable deposit of fifty percent (50%) at Order; and
- (b) eleven (11) equal monthly instalments representing the remaining balance.
5.2.2 Instalments begin on the date of delivery unless otherwise stated.
5.2.3 Instalments must be paid via direct debit, standing order, card-on-file, or approved automatic method.
5.2.4 Time is of the essence for payment of all Instalments.
5.3 Failed or Late Payments
5.3.1 If an Instalment fails or is late, Brass Monkey may:
- (a) charge interest at 4% above the Bank of England base rate;
- (b) apply a reasonable administration fee;
- (c) suspend Services, ProCare or remote support;
- (d) accelerate remaining Instalments;
- (e) recover the Goods as set out in clause 7.
6. Warranty
6.1 Goods include a 1-year commercial warranty unless extended via ProCare.
6.2 Warranty requires correct installation and adherence to water quality and usage guidelines.
6.3 Warranty does not apply to damage caused by misuse, poor water quality, unauthorised repairs, relocation, or neglect.
6.4 Warranty Suspension: Brass Monkey may suspend warranty or ProCare support while any instalment or balance remains unpaid.
7. Title, Ownership & Recovery Rights
7.1 Risk passes to the Customer on delivery.
7.2 Title remains with Brass Monkey until:
- (a) the deposit and all balances are paid in full;
- (b) all instalments (if applicable) are paid in full;
- (c) no sums remain outstanding under the Contract.
7.3 Until title passes, the Customer shall:
- (a) hold the Goods as Brass Monkey’s bailee;
- (b) keep the Goods insured at full replacement value;
- (c) not move or dispose of the Goods without written consent;
- (d) maintain the Goods properly;
- (e) notify Brass Monkey immediately of damage, theft, or insolvency risk.
7.4 Recovery Rights
7.4.1 If the Customer defaults on any payment or suffers an Insolvency Event, Brass Monkey may:
- (a) enter the premises to recover the Goods;
- (b) disconnect and remove the Goods;
- (c) recover reasonable costs of recovery and reinstatement.
7.4.2 The Customer grants Brass Monkey an irrevocable licence to access the premises for recovery purposes.
8. Services
8.1 Service and maintenance obligations apply only where purchased separately.
8.2 The Customer is responsible for site preparation prior to installation.
8.3 Missed appointments within 24 hours may incur charges.
9. Limitation of Liability
9.1 Brass Monkey excludes indirect and consequential losses.
9.2 Maximum liability is capped at the total amount paid under the Contract.
10. Termination
10.1 Brass Monkey may terminate if the Customer:
- (a) fails to pay any deposit, balance or instalment on time;
- (b) commits a material breach;
- (c) prevents delivery or recovery of the Goods;
- (d) enters insolvency or administration.
11. Confidentiality
11.1 Both parties shall keep confidential all non-public business information.
12. Governing Law
12.1 These Terms are governed by the laws of England and Wales.
12.2 The courts of England and Wales have exclusive jurisdiction.
Last updated: 19 November 2025